Privacy Policy

Introduction

Welcome to Snagger ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our browser extension and web application.

Information We Collect

1. Authentication Information

We use Clerk for authentication and collect:

• User ID and session ID
• Organization ID, name, and your role within organizations
• Email address (through Clerk)
• Authentication tokens and cookies necessary for maintaining your session

2. Extension Settings and Preferences

The browser extension stores locally:

• Refresh interval settings (default: 5 seconds)
• Automation enabled/disabled state
• Auto-submit ETA preference
• Display progress preference
• Configuration data fetched from our API

3. Activity Logs

We collect activity logs that include:

• Timestamp of actions
• Type of automated action performed
• Success or failure status of automation
• Browser information and extension version

4. Technical Data

• Active tab information (only on Roundtrip dispatcher pages)
• Cookies from app.rideroundtrip.com (required for automation)
• Configuration sync timestamps

How We Use Your Information

We use the collected information to:

• Authenticate you and maintain your session
• Provide automated ride management functionality on Roundtrip
• Sync your settings across browser sessions
• Display your activity logs and usage statistics
• Provide technical support and troubleshoot issues
• Improve our service and develop new features
• Ensure security and prevent unauthorized access

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through your account dashboard or via our support channels.

Consent

By using our service and installing our browser extension, you consent to this privacy policy and agree to its terms.